They're ok. I banked there for over a year. Not the friendliest staff in the world but they're not rude either. No banking phone app. You pay extra for online banking. Hours are not convenient if you have a job. Good luck getting there after before they close at 4pm on weekdays. They stay open till 6pm on Friday though so that's when it's crazy busy. I closed my First Hawaiian accounts and now I really prefer Central Pacific Bank in Kapaa. They are more inviting and have much better hours, open till 6pm every weekday and even open on Saturday and Sunday until 3pm! Their mobile app is great and you can just photograph your checks and deposit to your account if you cant make it to the bank even! I am happy I made the switch.
Wonderful personnel and amazing people who treat people as their own Ohana. Understanding and patient as well as helpful with all financial situations and will always go the extra mile for all customers. Love this bank and use it for all my banking and loan needs. Best bank all around on Kauai.
First Hawaiian Bank Kapaa Branch is a US Bank based in Kapaa, Hawaii. First Hawaiian Bank Kapaa Branch is located at 4-1366 Kuhio Hwy, Kapaa, HI 96746, USA.
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