My wife and I rented some full suspension bikes that were well maintained. They set the sag and made sure the brakes and derailleur functioned properly before they showed us some trails and we were on our way within half an hour. They did seem a little overworked/rushed but that is expected with being one of two mtn bike shops on the island.
I am a life long very experienced road and dirt rider from Colorado. I was in Kapa'a for two weeks. The owner Jason and staff members Bryan, Sam and Bruce were incredibly knowledgeable and helpful. The two different bikes I rented were both of excellant quality. I will be back in Kapa'a by the end of the year with two experienced riders. It will be comforting to know that we will have the support of a great team of proffesionals that will have our back as my friends and I explore this unique island. If you show up not in a hurry and take the time to listen they will tell you everything you need to know to have a great day riding while respecting the land and the wonderful people that call Kauai home.
Overall pretty good service
Very friendly and helpful staff. Would highly recommend as a place to rent a bike. Very nice 5 mile bike trail takes off from there and travels beside the beach.
Jason and his crew are very knowledgeable and really take care of their customers! Super fast repairs and service!!
We rented mountain bikes last week, and thought they were overpriced, not well maintained/serviced, and we were a bit disappointed. The staff were nice and helpful, but that only goes so far if the product isn't good value for money.
We wanted to hire road bikes for the following day, buy they wanted way too much $$ for the poor quality of the bikes. Rusted, worn tyres, rubber on hoods was torn and peeling - bikes are stored outside all day and it shows.
Kauai Cycle is a US Bicycle Store based in Kapaa, Hawaii. Kauai Cycle is located at 4-934 Kuhio Hwy, Kapaa, HI 96746, USA.
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