Beautiful spacious rooms and gardens. Friendly and helpful staff. Delicious breakfast.
If you are reading this while researching wedding management companies, congratulations on the upcoming nuptials and I wish you a wonderful wedding (and a video you can actually see).
Nice place, great staff. Lots of chickens to wake you up in the morning.
Beautiful location, beautiful room, awesome place! Just wish breakfast was served for longer than an hour and earlier than 9am on weekends for those of us on East coast time. But, easy drive down the hill to Kapa'a. Easy to recommend! So happy we booked it.
Mike sent me back the drive. I hooked it up and guess what I got? The uncompressed version of Mike’s lousy wedding video. Not the raw footage, the uncompressed stupid intro and lousy video. I had my company’s marketing technology guy look at it. The video had lines through it that made it seem like two parts of a picture were not lined up correctly. My marketing tech guy said the video had bad “fielding” or “interlacing.” At some point, the video was not processed correct and even uncompressed video looked bad. This is probably what led to the terrible final product.
On the positive side, the photographers and minister were friendly and helpful. We enjoyed working with them.
I cannot even describe the sense of anger and loss we feel at not having a quality video. We have never showed it to our family. It just makes me furious that I would be given such a lousy video after advertising “HD quality” and then I would receive the run around from Mike. You cannot put a price on the emotional cost of losing the video.
On the negative side. A few weeks after we were married we received the video. The video starts with a Kauai montage that is of very poor quality. It looked like something that was created in the 80s that Mike cut and pastes into the beginning of every video. The entire video was also extremely short. When the actual wedding footage finally appeared, it was such low quality it was ridiculous. For example, my wife’s bouquet of roses looked like a red blob. You couldn’t distinguish any characteristics of it. She was just holding a red blob. Our faces looked like smudges and there was very, very little detail. I went to the KIW website to make sure we didn’t miss something but sure enough, they advertise HD and they also display several crystal clear videos. Our video looks nothing like their website. Our video looked low quality even for a VHS tape. I have included screen captures with this review.
I am disgusted with KIW and wish I never heard of them. Buyer beware if you’re getting a video through them. The coffee table book is also a sham. You could make it at an Apple Store and do a better job. I particularly like the picture they chose where my eyes are open but my wife was blinking. Great job guys. Way to make little effort sending us anything quality. I have held off posting this review because it makes me sick to my stomach that we trusted KIW to deliver a quality video of one of the most important moments of our lives and they failed miserably and tried to cover it up with rambling double talk. It is almost 1 year later and I feel the need to let other people know what a terrible product is so that they can make the best decision for their life long memories.
Good value. Hire your own photographer and get your flowers from the local market.
I contacted Mike about the quality of the video. I sent him screen captures. I kid you not, Mike’s response inferred that I might be color blind and asked me to take an online test to verify whether I was or not. At this point I was infuriated beyond belief and was considering legal action. However, if I were to pursue this, what would I get back? The cost of the video? The memory would be forever lost either way. I did take the stupid tests and scored better than Mike did. I shared this information with Mike.
After much discussion, that also included Mike blaming the weather that day, I asked Mike for the raw footage. In order to get it, due to the size, I had to send him a 2 TB drive. The total cost to ship was around $100. At least if I received the raw footage, I would be able to edit it myself or pay someone competent to edit it here.
My wife and I were married last December with the help of KIW. We ordered a picture and video package. KIW clearly states on their website, “With our newest, state of the art, HD digital equipment we are sure to capture every second of your dream come true.”
Kauai Country Inn Kauai Island Weddings is a US Lodging based in Kapaa, Hawaii. Kauai Country Inn Kauai Island Weddings is located at 6440 Olohena Road, Kapaa, HI 96746, Kapaa, HI 96746, USA.
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